An In-Depth Look at the Implementation of ERP System and e-Commerce in Lego.com Essay

Lego MindstormsThe non-commercial website Lego.com has been an enormous success providing Lego with a strong presence on the Internet. However, implementing a website capable of handling sales transactions requires a great deal more than a non-commercial site. The firm has implemented an ERP system which may provide some technical support for the website. The details of the ERP system are unknown at this time however, the goal of implementing the system was to optimize the supply chain from production to distribution, which will be a significant opportunity for the E-Commerce project. Another important consideration is incorporating the ERP system into the E-Commerce transactions so that separate systems and processes are not necessary.The Lego company enjoys worldwide brand recognition ranking 5th in the global toy market behind such giants as Mattel Hasbro Sega and Nintendo. The Lego.Com website is among the top 10 sites for children. Both of these factors represent a significant strength for the firm over competitors. The firm has traditional sold to retailers and other middlemen and has little experience in direct consumer sales. This has been the case in the past the typical buyer of Legos products are not the consumers of the product. The firm currently generates 5 of total sales from the catalog sales of its products. The catalog operations may provide supporting resources for direct sales logistics and experience in direct consumer sales. The firm has both financial and employee resources to support the E-Commerce implementation. Legos philosophy underlies all company activities and supports to a large degree their branding strategy. The Lego vision Idea, Exuberance and Values requires that all Lego products stimulate childrens imagination, creativity, and are high quality products. The LEGO MINDSTORMS products as all products in Legos offerings align with the firms overall philosophy and represent a strength for the company. However, the E-commerce site must handle sales in a way that supports the firms philosophy such as quality service, creativity, and the belief...

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